Terms governing the use of our website and the purchase of medical disposable products from Bioanthem Devices
These Terms and Conditions ("Terms") govern your use of the website bioanthem.in ("Website") and any business transactions, product purchases, or engagements with Bioanthem Devices Pvt Ltd ("Bioanthem," "we," "our," or "us"), a company registered under the laws of India with its registered office at M-19, Medical Devices Park, Sultanpur, Hyderabad, Sangareddy 502319, Telangana, India. By accessing our Website or engaging in business with us, you agree to be bound by these Terms.
By accessing, browsing, or using our Website, or by placing an order for our products, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must discontinue use of our Website and services immediately.
These Terms apply to all visitors, users, buyers, distributors, dealers, and any other parties who access or transact with Bioanthem Devices through this Website or through direct business communication.
Bioanthem Devices manufactures and supplies medical disposable products including, but not limited to, surgical gowns, surgical drapes, surgery packs (custom and standard), wound care products, and CSSD products. Product information, specifications, images, and descriptions on our Website are provided for general informational purposes and may be subject to change without prior notice.
While we make every effort to ensure that product descriptions, specifications, and images on our Website are accurate, we do not warrant that all information is error-free, complete, or current. Colours displayed on screen may vary from actual products due to display settings. Detailed and binding product specifications will be provided in formal quotations and order confirmations.
Our products are designed for use by trained healthcare professionals in clinical and hospital settings. Product selection and usage should be determined by qualified medical personnel based on the clinical requirements of each procedure. Bioanthem Devices does not provide medical advice through its Website or marketing materials.
Our products are manufactured in compliance with applicable Indian regulatory standards, including those set forth by the Central Drugs Standard Control Organisation (CDSCO) and the Medical Device Rules. Buyers are responsible for ensuring that the products they purchase comply with the regulatory requirements of their respective jurisdictions.
Bioanthem Devices primarily operates on a business-to-business (B2B) basis, supplying to hospitals, healthcare institutions, distributors, dealers, and other authorised business entities. Orders are typically processed through direct business communication, formal purchase orders, and written agreements.
Prices for our products are provided through formal quotations upon request. Pricing may vary based on:
All quotations are valid for the period specified therein. Prices listed on the Website, if any, are indicative only and do not constitute a binding offer. Final pricing will be confirmed in the formal order confirmation or proforma invoice.
Submission of a purchase order or enquiry does not constitute a binding contract. An order is considered accepted only upon issuance of a written order confirmation or proforma invoice by Bioanthem Devices. We reserve the right to decline any order at our discretion, including but not limited to situations involving pricing errors, product unavailability, or concerns about the intended use of our products.
Payment terms will be specified in the formal quotation or order confirmation. Unless otherwise agreed in writing, standard payment terms apply as communicated during the order process. All payments shall be made in Indian Rupees (INR) unless explicitly agreed otherwise for international transactions. Goods and Services Tax (GST) and any other applicable taxes will be charged as per prevailing government regulations.
Estimated delivery timelines will be communicated at the time of order confirmation. Delivery schedules depend on order quantity, product availability, customisation requirements, and the delivery destination. While we endeavour to meet all committed timelines, delivery dates are estimates and not guaranteed.
Products are shipped from our manufacturing facility at Medical Devices Park, Sultanpur, Hyderabad. Shipping charges, if applicable, will be communicated in the quotation or order confirmation. Risk of loss or damage to products transfers to the buyer upon delivery to the carrier or as specified in the agreed shipping terms (Incoterms).
The buyer is responsible for inspecting all products upon receipt. Any claims for damage during transit, shortages, or discrepancies must be reported to Bioanthem Devices in writing within 48 hours of receipt of the shipment. Claims made after this period may not be entertained.
Bioanthem Devices shall not be held liable for delays or failure in delivery arising from circumstances beyond our reasonable control, including but not limited to natural disasters, epidemics, government actions, strikes, raw material shortages, transportation disruptions, or any other force majeure events.
All products manufactured by Bioanthem Devices undergo rigorous multi-stage quality control, including incoming material inspection, in-process checks, finished product inspection, packaging verification, and validated ETO sterilization. Each batch is released with appropriate quality documentation including Certificates of Analysis and Sterilization Certificates.
Due to the nature of sterile medical products and regulatory requirements, returns are accepted only in the following circumstances:
To initiate a return, the buyer must contact our team in writing with the order number, batch number, description of the issue, and supporting photographic evidence. Returns will be accepted only upon prior written authorisation from Bioanthem Devices. Returned products must be in their original packaging and must not have been opened, used, or tampered with (unless the complaint relates to product contents).
Upon verification of a valid return claim, Bioanthem Devices will, at its discretion, either replace the affected products, issue a credit note, or provide a refund for the defective items. Remedies are limited to the value of the affected products and do not extend to consequential or indirect damages.
All content on this Website, including but not limited to text, graphics, logos, images, product photographs, illustrations, icons, trademarks, trade names, service marks, and software, is the property of Bioanthem Devices Pvt Ltd or its content suppliers and is protected by Indian and international intellectual property laws.
You may view and download content from this Website for personal, non-commercial, informational purposes only, provided that you retain all copyright and proprietary notices. Any other use, including reproduction, modification, distribution, transmission, display, or performance of the content on this Website without our prior written consent is strictly prohibited.
The Bioanthem name, Bioanthem Devices logo, "Safeguard the Sterile Zones" tagline, and all related product names, designs, and slogans are trademarks of Bioanthem Devices Pvt Ltd. Use of these trademarks without our prior written permission is prohibited. All other trademarks appearing on this Website are the property of their respective owners.
This Website and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. Bioanthem Devices does not warrant that the Website will be uninterrupted, error-free, or free of viruses or other harmful components.
To the maximum extent permitted by applicable law, Bioanthem Devices Pvt Ltd, its directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, or business opportunities, arising out of or in connection with:
In any event, our total aggregate liability arising out of or in connection with the use of this Website or the purchase of products shall not exceed the amount paid by you for the specific products giving rise to the claim.
Bioanthem Devices stands behind the quality of its products as manufactured and delivered. However, we shall not be liable for any damages arising from misuse, improper storage, use beyond the stated expiry date, use by unqualified personnel, or use of products in a manner inconsistent with the intended purpose and applicable product instructions.
You agree to indemnify, defend, and hold harmless Bioanthem Devices Pvt Ltd, its directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with your violation of these Terms, your use of the Website, or your business transactions with us.
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.
Any disputes arising out of or in connection with these Terms, the use of this Website, or any business transactions with Bioanthem Devices shall be subject to the exclusive jurisdiction of the courts located in Hyderabad, Telangana, India.
In the event of any dispute, the parties shall first attempt to resolve the matter through good-faith negotiation. If the dispute cannot be resolved through negotiation within 30 days, either party may pursue resolution through arbitration in accordance with the Arbitration and Conciliation Act, 1996 (as amended), with the seat of arbitration being Hyderabad, Telangana. The arbitration proceedings shall be conducted in English.
These Terms, together with our Privacy Policy and any specific order agreements or quotations, constitute the entire agreement between you and Bioanthem Devices with respect to the subject matter hereof. In the event of a conflict between these Terms and a specific written agreement signed by both parties, the specific agreement shall prevail.
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such finding shall not affect the validity of the remaining provisions, which shall continue in full force and effect.
The failure of Bioanthem Devices to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms shall be effective only if in writing and signed by an authorised representative of Bioanthem Devices.
We reserve the right to modify or update these Terms at any time. Changes will be effective upon posting to this Website with an updated "Last Updated" date. Your continued use of the Website following any changes constitutes acceptance of the revised Terms. We encourage you to review these Terms periodically.
If you have any questions or concerns regarding these Terms and Conditions, please contact us:
Bioanthem Devices Pvt Ltd
M-19, Medical Devices Park, Sultanpur,
Hyderabad, Sangareddy 502319,
Telangana, India
Email: bioanthem@gmail.com
Website: bioanthem.in